Frequent FAQs

BUSR provides post-up online betting services. This means that you are able to play only with the funds you have available in your account. No credit will be given to any account under any circumstance unless for bonuses or promotions.

A member is allowed to have only one account. If someone else in your household also has an account, additional information may be required in order to verify identity of both members.

When you verify your account, you receive the following great benefits:

• Increased deposit limits - Once you are verified, you can increase the number of deposits to your racing account.
• Faster payouts - You will need to verify your account to make a withdrawal. As part of our licensing and KYC ("Know your customer") process, we are required to confirm your identity in order to prevent fraud.

You can bet with us if you are at least 18 years of age or older. BUSR is a fully licensed international gaming company.

Our Customer Service Team is located in sunny Costa Rica, and we have offices in Central America and the United Kingdom.

Members are allowed to only have one racing account.

If you opened another account, we will need to delete one of your accounts for your security. Please contact our Customer Service Department. You can contact us in our Live Chat, in our Toll-Free Number at 1-844-444-BUSR (1-844-444-2877) or email support@busr.com.

My Account

BUSR provides post-up online betting services. This means that you are able to play only with the funds you have available in your account. No credit will be given to any account under any circumstance unless for bonuses or promotions.

A member is allowed to have only one BUSR account. If someone else in your household also has an account, additional information may be required in order to verify identity of both members.

When you verify your account you get to receive the following:

• Increased deposit limits - Once verified, your deposit limits are increased. This means you can make more deposits.

• Easier payouts - You will need to verify your account to make a withdrawal. As part of our licensing and KYC (""Know your customer""), we are recquired to confirm your identity in order to prevent fraud.

Please make sure you have your mobile phone number registered with us. If not, please contact our Customer Service team at 1-844-444-BUSR (1-844-444-2877)

We can verify your account just by sending you an SMS Text Message.

The laws regarding internet gambling vary from state to state and country to country, as such we cannot advise you to the legality of wagering online. We can mention that there have been no prosecutions for individuals who wager online in any country to date.

We are a fully licensed international gaming company. To be licensed we are required to use gaming software that has been tested by a third party compliance group and proven to be fair and random in the instances of the casino. We are also required to verify the identity of our members to ensure that everybody is at least 18 years of age or older.

Our Customer Service Team is located in sunny Costa Rica, and we have offices in Central America and the United Kingdom.

You can request at any time that we delete your account. In order to do so, please send an email to support@busr.com

If you requested the email to reset your password, but you have not received it, we recommend you to check the Junk Mail folder. Be sure that you provided the same email with which you opened the account. No email will be sent if you use a different address. If you keep having issues please contact our Customer Service department.

We do not submit information about your account to any tax authority except in cases of fraud.

If you have any questions regarding your winnings or losses and how they affect you taxes in your state or country, we recommend that you speak to tax specialist in your area.